For over 25 years, we’ve shown businesses, from lean start-ups to leading enterprises, how to raise productivity, build out capabilities, and level up innovation by working with independent talent.
In this guide, you’ll see how you can do more with remote talent than simply enabling employees to work from home and contracting additional help when workloads change. By thinking differently about remote agents, your team can make a bigger impact on your customers’ lives and in supporting business goals.
What you can expect to learn:
- The power of virtual: Hear examples of how companies have leveled up their customer care using a Virtual Talent Bench.
- Why remote agents care: Meet independent professionals in this field and how they affect security and productivity.
- What good hiring looks like: Learn how to craft a winning job post, conduct interviews, and onboard remote workers, plus sample interview questions and additional resources to get you started.
