ServiceNow Franchise Support Case

Released: Jun 23, 2023 |

Language: English |

Resource: Url

Today, the Now Platform is used across the entire organization and supports business and HR processes, task automation, case management, quality control, project and portfolio management, and GDPR compliance.

The team also built a number of custom applications using App Engine, including a chatbot to support price queries from store employees, and a digital signature app. An alarm system for quality control is also currently under development.

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Work email *

First Name *

Last Name *

Job Title *

Company Name *

Phone *

Address Line 1 *

City *

Zip/Postcode *

Country *

Industry *

Company Size *

Do you control or influence the technology purchasing decisions for your department (e.g., store operations software spend) *

Which of the below are most important for your organization for improvement? (select all that apply) *

Store Issue Resolution (e.g., equipment fixes, broken assets, etc.)

Employee Productivity (e.g., onboarding / offboarding, faster answers to questions)

Supply Chain management (e.g., monitoring issues with supply chain, sending updates to stores if an issue arises)

Customer experience in stores (e.g., getting issues resolved, having good interactions w/ frontline associates, etc.)

Other (please specify):

How soon are you looking to integrate AI capabilities to help support your retail store operations? *

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