A pressing need to develop client insights for funder reports.
Challenge: A large human services nonprofit was struggling with information. They did not have detailed notes on their 30,000 clients, and it was difficult to report on or query their current data. They needed a cost-effective solution to provide a better picture of their services and clients.
Solutions: Social Solutions provided an easy-to-use system that allowed them to categorize their services, case notes and create customized reports to understand their data. The program was so successful that it has even expanded into other areas within the nonprofit.
Results: This Social Solutions client with 10 Field Managers and 765 Case Managers, serving approximately 30,000 people per year achieved
